Terms of Use

SWAK X USA LLC reserves the right to change any services, product prices, product specifications and availability at any time. All prices and descriptions supercede all previous publications. All product descriptions are approximate. Every effort is made to keep information regarding stock availability on the Website up to date. However, we do not guarantee that this is the case, or that stock will always be available.
If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of this Agreement and the remainder of the provision in question will not be affected.

ORDER PROCESS and POLICIES

Our Jewelry may look delicate, it is made for daily wear and is very durable. That said it is still handmade. We (SWAK X) will gladly replace items returned within 60 days or for store credit.    If any product is damaged or defective due to error on the part of the manufacturer (SWAK X), you may exchange it for another one of equal value.  This does not include general wear and tear by the customer.

Orders will only be accepted from persons over the age of 18. All orders are subject to acceptance and availability. If any goods ordered are not available, you will be notified by email and you will have the option either to wait until the item is available from stock or to cancel your order. It is your responsibility to provide us with a valid email address so that we can contact you if necessary. Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time prior to acceptance.
You shall be responsible for ensuring the accuracy of the details provided on the order form and we will not accept an order unless all details requested on the order form have been entered correctly.
You acknowledge that any automated acknowledgment of your order that you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertized on the Website.
The conclusion of a contract between you and us will take place when we accept your order by (i) debiting your credit or debit card, or (ii) despatching goods to you/making goods available for download by you or by receiving goods, whichever is the earlier. 
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.
Each item is sold subject to additional specific terms and conditions relating to that item, without limitation, terms and conditions concerning estimated delivery times and any warranties. Please ensure that you read such additional terms.
We are entitled to refuse any order placed by you and will not be required to provide an explanation.

Questions? Please email swakxusa@gmail.com, call 202-664-7500 or by mail 5609 Northfield Road Bethesda MD 20817 

DELIVERY

Goods will be delivered to you, the buyer, at the address provided by you on the order form. We can deliver to an address other than the billing address, but please note that extra documentation may be needed to comply with such orders.

You will become the owner of goods you have ordered when they have been paid for and delivered to you.

Any dates quoted for delivery of goods are approximate only and we shall not be liable for any delay in delivery of goods however caused. If, however, we are unable to deliver your goods by the date quoted for delivery, you, the buyer, shall be entitled to cancel the order at any time before delivery takes place.

National Shipping rates:

Domestic flat rate: $6.95

For International shipping rates, please contact us at swakxusa@gmail.com.

 

PAYMENT

Prices quoted are for delivery (in the case of goods) in the United States unless otherwise specified. Prices are in United States Dollar unless otherwise specified. We reserve the right, by giving notice to you, the buyer, at any time before delivery or performance to increase the price of goods or services to reflect any increase in the cost to us, which is due to any factor beyond our control (such as without limitation, any foreign exchange fluctuation, significant increase in the costs of labour, materials or other costs of manufacture). In the unlikely event of there being such an increase in the price of goods or services you, the buyer, shall be entitled to cancel the order at any time before delivery or performance. In the unlikely event that the price or description of an item or service has been incorrectly advertized, we will contact you by email, telephone or post to ask whether you wish to proceed with your order with the correct price or description. If you are not happy to proceed, or we are unable to obtain your instructions, we will cancel the order. Unless we have already despatched your order, we will not be obliged to supply products or provide services at the incorrect price or based on an incorrect description.
We accept most major credit cards. We entrust credit/debit card transactions to our Merchant accounts with Itransact and Google Checkout.

Eligibility

To be eligible to purchase goods or services on this Website and lawfully enter into and form contracts on this Website, you must:
• if an individual, be 18 years of age or over;
• register your real name, address, phone number, email address and any other details requested and if you are under 18, please ask an adult to contract on your behalf. By offering to purchase goods and services, you represent to us that you are 18 years of age or over and authorize us to transmit information (included updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorization and to authorize individual purchase transactions.